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Khaneil Campbell

Information Technology · Enterprise Support · New York

5+Years Enterprise IT
3Lab Tracks
2Credentials

About

Khaneil Campbell
FocusEnterprise IT & Automation
Experience5+ Years
LocationNew York, NY
CertsSecurity+ · ITIL 4

ENTERPRISE IT & SERVICE OPERATIONS

Five plus years of enterprise IT experience in high-demand institutional environments, including Columbia University and NYC Health + Hospitals, supporting mission-critical infrastructure and user-facing technology workflows at scale.

Certified in CompTIA Security+ and ITIL 4 Foundation. Skilled across Microsoft 365 administration, Active Directory, identity and access management, and AI-driven automation — with hands-on depth built through structured lab work and production-level projects.

Structured troubleshooting, thorough documentation, evidence-based decisions, and a focus on repeatable, scalable outcomes.

"Technology should simplify complexity, strengthen security, and create repeatable outcomes."

Areas of Practice

IT Service Management Microsoft 365 Administration Systems & End-User Support Identity & Access Management AI & Workflow Automation Troubleshooting & Diagnostics Documentation & Knowledge Management Security Fundamentals

Capabilities

Skills & Disciplines

Built through 5+ years of enterprise IT, hands-on technical labs, and production AI automation projects. Each metric reflects demonstrated ability across systems, support, identity, and automation workflows.

Tools
Active Directory · Microsoft 365 · ServiceNow · Windows · Splunk · Python
Methods
Troubleshooting · Ticket Triage · Access Management · Automation · Documentation
Microsoft 365 Administration88
Windows Systems & Troubleshooting90
IT Service Management (ITIL)85
Active Directory & IAM82
AI & Workflow Automation85
Documentation & Triage92

Lab Work

Hands-On Labs. Documented Outcomes.

Detection EngineeringPublished

SOC Automation with Splunk

Brute-force credential attack detection using Windows Security Event Logs, SPL alert logic, and repeatable analyst response documentation.

ScenarioSimulated brute-force on Windows accounts
ToolsSplunk, Event ID 4625, SPL
Outcome80+ logons detected, triage documented
Incident ResponseStaged

Phishing-to-Malware IR Lab

End-to-end phishing intrusion covering initial delivery, host indicator analysis, containment, and executive-ready incident documentation.

ScenarioPhishing email delivers malware to host
ToolsSysinternals, Event Logs, Containment
OutcomeStructured IR docs and decision record
Identity SecurityStaged

IAM & Access Security Lab

Access-control scenarios covering MFA enforcement, least-privilege principles, account lifecycle governance, and recovery workflows.

ScenarioMFA enforcement and account lifecycle
ToolsActive Directory, MFA policies, PAM
OutcomeAccess governance and escalation flows
AI AutomationPublished

AI Etsy Product Pipeline

Autonomous multi-agent AI pipeline with secure OAuth workflows, SQLite state tracking, VPS deployment, and pre-commit credential scanning.

StackPython, CrewAI, Anthropic API, SQLite
Securitygitleaks, .env isolation, OAuth2 PKCE
OutcomeVPS-deployed autonomous pipeline

Contact

Let's Connect.

Based in New York. Available for conversations about enterprise IT, systems support, and AI automation work.